© Copyright 2023 PoloStores Ltd

Polostores REWARDS CLUB Terms and Conditions

  1. The Polostores REWARDS CLUB is being created by Polostores retailers (“Polostores”) operating under the Polostores brand and is open to customers who are using the Polostores Rewards Club Application (“App”) aged 18 or over.
  2. These Terms and Conditions should be read in conjunction with our Website Terms & Conditions, Privacy Policy and our Cookie Policy. By using our App, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them, you must not use our App.
  3. Addresses of stores participating in Polostores Rewards Club scheme:
    • 11 Coolmine Industrial Estate, Porters Road, Blanchardstown, D15 H6TX
    • Unit 2, Abberley Square, Belgard Road, Tallaght, Dublin, D24 XW35
    • Unit 1/3, Building B,  Nangor Road, Clondalkin, Dublin, D22 PX00
    • Unit 1, Block D, The Timber Mill, Kilmore Road, Artane, Dublin, D05 NX71
    • Unit 31, Hills Industrial Estate, Lower Lucan Road, Lucan, K78 YF97
    • Castle Shopping Centre, Bridge Street, Swords, K67 H2A0
    • St Wolstan"s Shopping Centre, Dublin Road, Celbridge, W23 TV7X
    • 4 North Quay, Drogheda, A92 FY27
    • Unit 2, Cluain Aoibhinn Court, Swellan Upper, Cavan, H12 W9E
    • 6 Mill Street, Balbirggan, K32 W296
    • Avenue Road Centre, Avenue Road, Dundalk, A91 FT92
    • Granard Street, Ballyjamesduff, Co. Cavan A82 PH30
    • Unit 1, North Gate House, Irish Street, Ardee, Co Louth, A92 WP65
  4. To join our loyalty program, you must download the Polostores Rewards Club Application software from an Apple Store/Play Store and register your account with an up-to-date mobile phone number and email address.
  5. Existing Polostores Rewards Club members who want to download the App to a new device must log in using the same personal email address and password they used to log in at first registration.
  6. If you have established your Rewards Club Account with us and have not made any purchases within 12 months, we reserve the right to deactivate your account, remove your personal information from our database and cancel any vouchers you have earned prior to that date. Polostores assumes no liability for the loss of any loyalty vouchers due to deactivation. You can rejoin the loyalty program at any time.
  7. Different versions of the software are available for different mobile phones. For technical reasons, it may not be possible to offer software suitable for some types of devices. If there is no suitable software for your mobile phone, you cannot use loyalty program on the appropriate device. Due to the constantly changing product range in the mobile device market, Polostores cannot offer a real list of all mobile phones that are suitable for using our loyalty program.
  8. The email address and mobile phone number you provide as a username for your account cannot be transferred to another account. The specified email address or mobile phone number must be for personal use and must not belong to anyone other than you. You are responsible for the security of your account and password, and Polostores cannot be held responsible for losses or damage caused by individual unauthorized access to your account.
  9. Upon registration you will receive the Rewards Club Card number which is not a credit, payment or cheque guarantee card.
  10. You will be able to use App in any participating store in the Republic of Ireland.
  11. Your Rewards Club card number must be provided to the cashier at the checkout when making a purchase to generate a savings voucher.
  12. The voucher amount will be generated based on the amount you have spent according to various thresholds. Please see separate Terms and Conditions for various threshold amounts.
  13. Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale are excluded from the threshold amount for generating a voucher.
  14. Voucher may not be used for purchases in respect of Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale.
  15. Other products and ranges may be excluded at any time and without prior notice and such changes will be at the discretion of the Polostores or by Irish or EU legislation.
  16. Polostores Rewards Club vouchers carry an expiry date. Vouchers cannot be used beyond that date and the value will not be reissued to your Polostores REWARDS CLUB account.
  17. Polostores reserves the right to change the validity of vouchers, redemption value of vouchers and the method of voucher delivery.
  18. The user of the Polostores REWARDS CLUB Application is obliged to install its updates offered by Polostores. We will keep you informed of such as you use our software.
  19. Polostores is not responsible for any interruption in the availability of the REWARDS CLUB Application, inability to generate and redeem vouchers due to technical problems, as well as for any inconvenience or loss that this may cause. Our online shopping service is provided on an “as is” and “as available” basis, and we cannot guarantee that the service will operate without errors.
  20. These Terms shall be governed by, and construed in accordance with, Irish law. The parties irrevocably agree that the courts of Ireland shall have exclusive jurisdiction to settle any dispute, which may arise out of, under, or in connection with these Terms or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the Irish courts.

Polostores Rewards Club €5 off €25 Welcome Voucher Terms and Conditions

Please read through these Terms in conjunction with the Website and Rewards Club Terms and Conditions and Privacy Policy before using Voucher:

  • Download Polostores Rewards Club Application (App), register your accountand get 5 Welcome voucher.
    Each registration generates a maximum of one voucher per person, mobile number and email address.
    €5 Welcome Voucher can be used on €25 spent at participating Polostores in Ireland.
    €5 voucher will be valid for 7 (seven) Days from the next date of purchase.
    Validity periods are indicated on the voucher and cannot be accepted after their expiration dates.
    Activate the voucher in the App and present it along with your PolostoresREWARDS CLUB number at the checkout when making a purchase to redeem the voucher.
    The voucher can only be used if the specified minimum amount has been spent in one transaction, excluding non-participating items.
    Voucher may not be used for purchases in respect of Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale.
    Other products and ranges may be excluded at any time and without prior notice and such changes will be at the discretion of the Polostores or by Irish or EU legislation.
    The voucher can only be accepted at the time of transaction.
    Only one voucher can be used per transaction.
    Voucher must be fully redeemed in one transaction, no change can be given.
    Voucher cannot be added after the sale is complete (payment accepted).
    Voucher cannot be exchange for cash.
    The Welcome Voucher is offered to all new registered customers as a temporary promotion and may be changed or withdrawn by Polostores at any time without prior notice.

If you have additional questions or require further assistance with use of Polostores REWARDS CLUB Application please contact our customer service by email: customerservices@polostores.net

PoloStores reserves the right to cancel this loyalty program and amend these Terms at any time without prior notice.

The above Terms and Conditions do not affect your statutory rights as a consumer.

Polostores Rewards Club €2.5 off €25 Spend Voucher Terms and Conditions

Please read through these Terms in conjunction with the Website and Rewards Club Terms and Conditions and Privacy Policy before using Voucher:

  • Download the Polostores Rewards Club Application (App) and register your account to use our loyalty vouchers.
    Spend from €25 to €49.99 and get one €2.5 voucher. A maximum of one voucher is generated per transaction.
    €2.5 voucher are generated at participating Polostores shops in the Republic of Ireland.
    2.5 voucher can be used on €25 spent at participating Polostores shops in the Republic of Ireland.
    €2.5 voucher will be valid for 7 (seven) days from the next date of purchase.
    Validity periods are indicated on the voucher and cannot be accepted after their expiration dates.
    Activate the voucher in the App and present it along with your Polostores REWARDS CLUB number at the checkout when making a purchase to redeem the voucher or to generate new vouchers.
    The voucher can only be used if the specified minimum amount has been spent in one transaction, excluding non-participating items.
    Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale are excluded from the threshold amount for generating a voucher.
    Voucher may not be used for purchases in respect of Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale.
    Other products and ranges may be excluded at any time and without prior notice and such changes will be at the discretion of the Polostores or by Irish or EU legislation.
    The voucher can only be accepted at the time of transaction.
    Only one voucher can be used per transaction.
    Voucher must be fully redeemed in one transaction, no change can be given.
    Voucher cannot be added after the sale is complete (payment accepted).
    Voucher cannot be redeemed for cash.
    .

If you have additional questions or require further assistance with use of Polostores REWARDS CLUB Application please contact our customer service by email: customerservices@polostores.net

PoloStores reserves the right to cancel this loyalty program and amend these Terms at any time without prior notice.

The above Terms and Conditions do not affect your statutory rights as a consumer.

Polostores Rewards Club €5 off 50 Spend Voucher Terms and Conditions

Please read through these Terms in conjunction with the Website and Rewards Club Terms and Conditions and Privacy Policy before using Voucher:

  • Download the Polostores Rewards Club Application (App) and register your account to use our loyalty vouchers.
    Spend from €50 to €99.99 and get one €5 voucher. A maximum of one voucher is generated per transaction.
    5 voucher are generated at participating Polostores shops in the Republic of Ireland.
    The €5 voucher can be used on €50 spent at participating Polostores shops in the Republic of Ireland.
    5 voucher will be valid for 7 (seven) days from the next date of purchase.
    From the 8th day, the value of the voucher will be reduced and a €2.5 voucher will be generated which you can use by spending €50 in one transaction.
    This 2.5 voucher will be valid for another 7 (seven) days.
    Validity periods are indicated on the voucher and cannot be accepted after their expiration dates.
    Activate the voucher in the App and present it along with your Polostores REWARDS CLUB number at the checkout when making a purchase to redeem the voucher or to generate new vouchers.
    The voucher can only be used if the specified minimum amount has been spent in one transaction, excluding non-participating items.
    Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale are excluded from the threshold amount for generating a voucher.
    Voucher may not be used for purchases in respect of Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale.
    Other products and ranges may be excluded at any time and without prior notice and such changes will be at the discretion of the Polostores or by Irish or EU legislation.
    The voucher can only be accepted at the time of transaction.
    Only one voucher can be used per transaction.
    Voucher must be fully redeemed in one transaction, no change can be given.
    Voucher cannot be added after the sale is complete (payment accepted).
    Voucher cannot be redeemed for cash.

If you have additional questions or require further assistance with use of Polostores REWARDS CLUB Application please contact our customer service by email: customerservices@polostores.net

PoloStores reserves the right to cancel this loyalty program and amend these Terms at any time without prior notice.

Polostores Rewards Club €10 off 100 Spend Voucher Terms and Conditions

Please read through these Terms in conjunction with the Website and Rewards Club Terms and Conditions and Privacy Policy before using Voucher:

  • Download the Polostores Rewards Club Application (App) and register your account to use our loyalty vouchers.
    Spend from €100 or more and get one €10 voucher. A maximum of one voucher is generated per transaction.
    10 voucher are generated at participating Polostores shops in the Republic of Ireland.
    The €10 voucher can be used on €100 spent at participating Polostores shopsin the Republic of Ireland.
    10 voucher will be valid for 7 (seven) days from the next date of purchase.
    From the 8th day, the value of the voucher will be reduced and a €5 voucher will be generated which you can use by spending €100 in one transaction.
    This 5 voucher will be valid for another 7 (seven) days.
    Validity periods are indicated on the voucher and cannot be accepted after their expiration dates.
    Activate the voucher in the App and present it along with your Polostores REWARDS CLUB number at the checkout when making a purchase to redeem the voucher or to generate new vouchers.
    The voucher can only be used if the specified minimum amount has been spent in one transaction, excluding non-participating items.
    Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale are excluded from the threshold amount for generating a voucher.
    Voucher may not be used for purchases in respect of Alcohol, Tobacco products, plastic shopping bags or any other carrier grocery bags and items on Sale.
    Other products and ranges may be excluded at any time and without prior notice and such changes will be at the discretion of the Polostores or by Irish or EU legislation.
    The voucher can only be accepted at the time of transaction.
    Only one voucher can be used per transaction.
    Voucher must be fully redeemed in one transaction, no change can be given.
    Voucher cannot be added after the sale is complete (payment accepted).
    Voucher cannot be redeemed for cash.

If you have additional questions or require further assistance with use of Polostores REWARDS CLUB Application please contact our customer service by email: customerservices@polostores.net

PoloStores reserves the right to cancel this loyalty program and amend these Terms at any time without prior notice.

THE NEW POLOSTORES REWARDS CLUB APP

BUY MORE PAY LESS

GET IT TODAY FOR A €5 OFF €25 WELCOME VOUCHER (Ts & Cs apply)

Make regular purchases at Polostores and keep Saving with our Rewards Club Vouchers

Terms and conditions apply

*Offer excludes alcohol, tobacco, checkout bags, medicines and any seasonal sale items

Our previous Loyalty Points system has been discontinued as of 10/12/2023.

YOU CAN SPEND YOUR ACCUMULATED POINTS UNTIL 31/03/2024,

For more information please read T&Cs