Terms & conditions

1. Introduction

1.1 These terms of use govern your use of our website (www.polostores.net), our associated domains (our “Site”) and our Mobile Application (our “App”). These Terms and Conditions apply whether you are a guest or a registered user. By using our Site, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them, you must not use our Site.
1.2 Other conditions: These Terms and Conditions refer to the following additional policies and conditions, which also apply to your use of our Site and our App our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us. You consent to the processing of your data using our Site and our App; and in accordance with our other policies and terms, which govern how we deal with the content you submit to us.

 

2. About Us

2.1 PoloStores are independent retailers operating under the PoloStores brand and trading at the following addresses:

1) 11 Coolmine Industrial Estate, Porters Road, Blanchardstown, D15 H6TX
2) Unit 2, Abberley Square, Belgard Road, Tallaght, Dublin, D24 XW35
3) Unit 1/3, Building B, Nangor Road, Clondalkin, Dublin, D22 PX00
4) Unit 1, Block D, The Timber Mill, Kilmore Road, Artane, Dublin, D05 NX71
5) Unit 31, Hills Industrial Estate, Lower Lucan Road, Lucan, K78 YF97
6) Castle Shopping Centre, Bridge Street, Swords, K67 H2A0
7) St Wolstan”s Shopping Centre, Dublin Road, Celbridge, W23 TV7X
8) 14 North Quay, Drogheda, A92 FY27
9) Unit 2, Cluain Aoibhinn Court, Swellan Upper, Cavan, H12 W9E4
10) 6 Mill Street, Balbirggan, K32 W296
11) Avenue Road Centre, Avenue Road, Dundalk, A91 FT92
12) Granard Street, Ballyjamesduff, Co. Cavan A82 PH30
13) Unit 1, North Gate House, Irish Street, Ardee, Co Louth, A92 WP65
14) 4 Tuam Road, Galway, H91 R2TV

 

3. Contact Us

3.1 We welcome questions and comments regarding these Terms and Conditions. If you would like to contact us please refer to the “Contact Us” page of our Site.

 

4. Site Changes

4.1 From time to time we may update our Site and our App, and may change their content at any time. Moreover, any part of our Site and our App may be out of date at any given time and we are under no obligation to update it. This means that we do not guarantee that our Site and our App or any content on it will be complete, accurate, or free from errors or omissions.

 

5. Changes to these terms of use

5.1 We may revise these Terms of Use at any time by amending this page. We encourage you to check this page from time to time to take note of any changes we make as they are binding on you if you continue to use our Site and our App and without accepting the latest published version of our App you will not be able to use it.
5.2 These Terms and Conditions were last updated on 31th of May 2023.

 

6. Site Access

6.1 General Access:
6.1.1 We reserve the right to restrict access to parts of our Site or our entire Site and our App at our sole discretion.
6.1.2 Our Site is intended for people residing in Ireland. We make no representation that the content available on or through our Site and our App is appropriate or available elsewhere. If you choose to access our Site and our App from outside Ireland, you do so at your own risk.
6.1.3 We may restrict the availability of our Site and our App or any service or product described on our Site and our App to any person or geographic area at any time.
6.2 User Access:
6.2.1 You must be at least 18 years of age to register on our Site and our App. However, you will not be able to enter any contests to win age-restricted items (such as alcohol) if you have not reached the required minimum age
6.2.2 You must notify us immediately by e-mail at info@polostores.net if you become aware of any unauthorized use of your account or password.
6.2.3 You are responsible for any activity on our Site and our App arising out of any failure to keep your password confidential and may be liable for any loses or damages arising from such error.

 

7. Permissible use

7.1 Contributions to our Site and our App must be made in accordance with our other policies.
7.1.1 You must not:
• use our Site and our App in any way that violates any applicable local, national or international laws or regulations;
• use our Site and our App to copy, store, host, transmit, send, use, publish or distribute any material that consists of or is associated with any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious software; nor use a decompilation application;
• perform any data collection activities on or in connection with our Site and our App without our express written consent (for example, cleaning, data analysis, data extraction and data collection);
• use our Site and our App to transmit or send unsolicited commercial communications or for any marketing purposes without our express written consent; or
• access, damage or disrupt: any part of our Site and our App, any equipment or networks on which our Site and our App is stored, any software used to provide our Site, or any equipment, network or software owned or used by any third party.

 

8. Products on the site

8.1 Please refer to the “Contact Us” page of our website if you would like to contact us to discuss or leave a comment about the products featured on our website.

 

9. Our Intellectual property

9.1 We are the owner or the licensee of all intellectual property rights in our Site and our App, and of all the materials published on it, all of which are protected by copyright laws and treaties around the world. All such rights are reserved.
9.2 You may print off copy and download material of any page from our Site for your personal use.
9.3 You must not use any of the content on our Site and our App for commercial purposes without obtaining a license to do so from us or our licensors.

 

10. Liability Exclusion

10.1 Please note that we provide our Site and our App for domestic and private use only. You agree not to use our Site and our App for any commercial or business purpose and we shall not be liable to you for any loss of profits, loss of business, business interruption or loss of business opportunity. Exclusion of implied terms: To the extent permitted by law, we exclude all conditions, warranties, representations or other conditions that may apply to our Site and our App or any of its content, whether express or implied.
10.2 We are not responsible for any loss or damage caused by a virus, distributed denial of service attack, or other technologically hazardous material that may infect your computer equipment, computer programs, data, or other proprietary materials due to your use of our Site and our App or your uploading or downloading of any content on it or on any website linked to it.
10.3 We are not responsible for the content of websites linked to our Site and our App. Such links should not be interpreted as an endorsement by us of those linked websites. We are not responsible for any loss or damage that may result from your use of them.
10.4 Liability arising out of our supply of any products to you is subject to the various limitations and exclusions of liability set forth in our Terms.

 

11. Our Trademarks

11.1 The Polo Stores word mark and our logo are our trademarks. We do not grant permission to use these trademarks and such use may constitute a violation of our rights.
11.2 Other registered and unregistered trademarks or service marks on our Site and our App are the property of their respective owners. Unless otherwise stated, we do not endorse or affiliate with any of the owners of any such rights and therefore we cannot grant any license to exercise such rights.

 

12. Discount Cards and Competitions

12.1 We have separate Terms and Conditions for our Loyalty programs, which is accessible on our Site and our App, please read through.
12.2 From time to time we may run competitions and/or other promotions on our Site and Stores. These will be subject to separate terms and conditions (that we will make available to you as appropriate).

 

14. Legal information

14.1 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful, the remaining clauses will remain in full force and effect.
14.2 These Terms and Conditions are not intended to be profitable and are not enforceable by any third party. A person who is not a party to the Terms and Conditions has no rights under or in connection with them.

Polostores BBQ Vouchers Terms & Conditions

  1. Overview
  • Promotion Name: Polostores BBQ Vouchers
  • Promotion Dates: May 2, 2025 – May 4, 2025
  • Eligible Participants: All Polostores Rewards Club mobile app users. Polostores Blanchardstown, Tallaght, Clondalkin, Celbridge, Lucan, Swords, Artane, Drogheda, Maryland, Balbriggan, Ardee, Dundalk, Ballyjamesduff, Cavan
  1. BBQ Vouchers
    Two exclusive voucher options are available:
  • Voucher 10 OFF 50: €10 discount for purchases of €50 or more 
  • Voucher 20 OFF 100: €20 discount for purchases of €100 or more 
  1. Eligibility Requirements
  • App Requirement: Vouchers are available exclusively to customers who have downloaded and registered in the Polostores mobile app.
  • Usage Limitations: Vouchers can only be redeemed once per eligible purchase during the promotion period.
  1. Voucher Validity
  • Valid Dates: Vouchers can only be redeemed on May 2, 3, and 4, 2025.
  • Expiration: Any unused vouchers will expire after May 5, 2025, and will no longer be valid for redemption.
  1. Promotional Timeline & Notifications
  • Voucher Distribution: Vouchers will be issued through push notifications on April 30, 2025, exclusively to app users.
  • Real-Time Notifications:
    • Start of Promotion (02.05.2025): Notification will be sent to inform users that vouchers are active.
    • Final Day Reminder (04.05.2025): A reminder will be sent to inform users of the last day to use vouchers.
  1. Voucher Expiry Policy
  • Expiry Date: All unused vouchers will expire on May 5, 2025.
  • Post-Promotion Voucher Policy: Customers who redeem vouchers during the promotion will be eligible for future vouchers in line with Polostores’ standard reward scheme, based on purchase levels.
  1. Data Collection & Privacy
  • Personal Information: Participation in this promotion requires users to be registered on the Polostores app. Information is collected in line with Polostores' Privacy Policy to ensure customer privacy and data security.
  1. Additional Terms
  • Polostores reserves the right to modify or cancel the promotion at any time without prior notice.
  • The terms of this promotion are subject to the general terms and conditions of Polostores.

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